Terms, privacy and refunds

Last updated: November 2026

Who runs Sleighpost

Sleighpost is operated by AscMX OÜ, a private limited company registered in Estonia under company registration number 17495046.

Registered address: Sepapaja tn 6, Lasnamäe linnaosa, Tallinn, Harju maakond, 15551, Estonia.

Contact: info@ascmx.online

What you are buying

Sleighpost lets you compose a personalised letter from Santa, a Nice List certificate, a fold-your-own envelope and a sheet of labels, and print them or save them as a PDF from your own browser.

• Building and previewing a letter is free. The preview carries a watermark.
• One payment removes the watermark and switches on printing. You receive an unlock code. You can make as many letters as you like.
• The unlock is remembered by the browser you used. If you clear your browser data or change device, enter your code again under “Already paid?”.
• The product is for personal, family use. Please do not resell the pages or share your code publicly.
• Sleighpost is a piece of family fun made for grown-ups to give to children. Santa never promises a specific present in any letter.

Payment

Payments are handled by our payment provider, named on the checkout page. We never see or store your card details. Prices are shown at checkout, including any tax that applies in your country.

Refunds and right of withdrawal

This is digital content supplied immediately. By completing your purchase you ask us to give you access straight away, and you acknowledge that your 14-day right of withdrawal ends once the content is unlocked.

That said, we want this to work for you. If the pages will not print, or something is wrong with them, email us within 14 days of purchase and we will fix it or refund you.

Privacy

• Everything you type about a child (name, age, town, wishes) stays in your browser. It is not sent to us or to anyone else, and we cannot see it.
• Your browser saves your last entries and your unlock on your own device, using local storage, so you do not have to start again. You can remove this at any time by clearing the site data in your browser.
• We do not use accounts, advertising cookies or tracking pixels.
• Our hosting provider may keep standard technical logs (such as IP address and time of visit) for security. Our payment provider processes the details you give at checkout under its own privacy policy and shares with us what we need for accounting and support, such as your email and order reference.
• You can ask us what order information we hold about you, or ask us to delete it, at the contact address above.

Small print

Sleighpost is an independent product and is not affiliated with any postal service. We provide the site as it is and do our best to keep it running through the season. These terms are governed by Estonian law; if you are a consumer, the mandatory protections of your country of residence still apply.